Backbone Web Services
Privacy Policy
Last updated: March 11, 2026
This Privacy Policy describes the information Backbone Web Services collects, how that information is used, with whom it may be shared, the methods used to transmit that information, and the security practices in place to help protect it.
1. Information Collected
When you submit a contact request through this website, Backbone Web Services may collect:
- name
- email address
- business name
- current website (if provided)
- message content
Basic technical data may also be collected by hosting and analytics providers, such as IP address, browser/device details, and page activity.
2. How Information Is Used
Collected information is used to:
- respond to inquiries and provide requested services
- prepare proposals, quotes, or service communications
- send and store contact-related emails needed to process inquiries
- maintain and improve website performance and reliability
- monitor site usage and diagnose operational issues
3. Analytics Usage
This site may use analytics tools to measure traffic, page usage, and basic engagement events so we can improve site performance and user experience.
Analytics data is generally aggregated and may include technical identifiers such as IP address, browser type, and approximate location based on network data.
4. Disclosure to Third Parties
Information may be disclosed to third-party service providers strictly as needed to operate the website and deliver services.
These parties may include:
- hosting and deployment providers (for example, Vercel)
- email delivery/form-processing providers (for example, FormSubmit or Resend)
- analytics providers (for example, Vercel Analytics)
- payment processors when billing services are used (for example, Stripe)
Backbone Web Services does not sell personal information.
5. Method of Disclosure and Transmission
Information submitted through the contact form is transmitted electronically over encrypted HTTPS connections and delivered to configured service providers for processing and response.
Access to submitted information is limited to parties with a legitimate business need to process or respond to the request.
6. Email Storage and Retention
Contact form submissions and related email correspondence may be stored in connected email or form processing systems to support follow-up, quoting, project onboarding, and business records.
We retain this information only as long as reasonably necessary for service operations, legal compliance, and recordkeeping.
7. Security Practices
Backbone Web Services uses reasonable safeguards, including:
- HTTPS encryption in transit
- managed hosting infrastructure and platform-level protections
- limited access to administrative systems and service configuration
- monitoring and maintenance practices to reduce operational risk
No method of internet transmission or storage is completely secure, and absolute security cannot be guaranteed.
8. Cookies and Consent Choices
This site uses essential browser storage needed for basic operation and may use optional analytics cookies to understand site usage.
Optional analytics are enabled only if you select Accept all in the cookie notice. If you select Reject non-essential, optional analytics remain disabled.
You can change cookie behavior through your browser settings and by clearing stored site data in your browser.
9. Third-Party Tools
Depending on configuration, this website may use third-party tools such as Vercel (hosting and deployment), analytics providers, and contact-form or email-delivery providers (such as FormSubmit and Resend).
Your use of this site may also be subject to the privacy practices of those providers.
10. Contact
Questions about this Privacy Policy may be directed to:
Backbone Web Services